Privacy Policy

This privacy policy sets out how Plato Video Ltd uses and protects any information that you give Plato Video Ltd when you use this website. Plato Video Ltd is committed to ensuring that your privacy is protected.

Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Plato Video Ltd may change this policy occasionally by updating this page.

What we collect

We data we collect may include (but not limted to) the following:

  • Name
  • Contact information including email address

What we do with this information

We require this information to help us provide you with a better service, and in particular for the following reasons:

  • Corresponding with you regarding your interest in our business and the service we can provide for you
  • We may use the information through our correspondence to improve our services for the future

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Controlling your personal data

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required to do so by law. 

Links to other websites

Our website may contain links to other websites of interest. However, we have no control over the content used on other websites, once you have used these links to leave our site, you should note that that you are then using the site based on their privacy and terms of use.

Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

How we use Cookies

Let us explain about cookies

Cookies are small text files used for remembering information that is saved by your browser on to your computer by websites as you visit them. Cookies are not viruses and they cannot scan your system or search your computer for private information. They are a long-standing web technology that is mostly used to enhance the way your browser interacts with websites and works for the benefit of both website owners and visitors. Nearly all modern websites use cookies.

When you first visit the site you will see a cookie advice box letting you know that this site uses cookies. You can “Okay, Thank You” and continue to browse the site or you can choose to “Find Out More” which brings you to this page. By continuing to browse this site your are giving your consent for this site to place cookies on your computer for your browser to use. If your are unhappy with this then read on as further information is given below, including help to turn off the use of cookies in your browser.

If you are still unsure about cookies please read on below where you will find information about the cookies used on this site and how you can block them completely if you wish.

The Cookies used on this site

The EU have stated that websites must:

  1. Tell visitors that their site uses cookies
  2. Explain what the cookies do
  3. Obtain your consent to use cookies

We have provided the information below so you can make an informed decision about the cookies used on this site and given you tools to block cookies or details for blocking all cookies from your browser settings using the comprehensive cookie management facilities provided with popular browsers.

First Party Cookies

Websites have no memory, first party cookies such as session cookies are used by the website you are visiting (first party) to track your navigation through the site. What this means is any choices or actions you make during your visit are remembered, such as adding a product to an online shopping cart, without a session cookie to remember you had done that your cart would be empty when you got to checkout.

Third Party Cookies

Third Party Cookies are generated by websites other than the one you are visiting (third party) and are usually part of a hosted service, such as Google Analytics or an online video player from Youtube or Vimeo both of which are used on this website.

Most modern browsers offer the ability to block just third party cookies only or to delete them on exiting the browser. See below to learn more about the third party cookies used on this site.

Google Analytics

This site uses Google Analytics which is a service provided by Google to help millions of website owners like us. Google collect anonymous data for its Analytics service (i.e. they do not capture your name, contact details or billing information). They do this by using cookies to track visitor interactions, such as how many people in an area visited our site or how many people visited a certain page and the average amount of time spent on that page.

We and many other companies use the analytics data Google provides to help us improve our website and the service we provide to our site visitors and customers. However, if you are unhappy about this, Google provide a facility for you to opt out of being tracked by Google Analytics

You can also read their privacy policy:

Social Media

With an Internet that has become increasingly social, it's no longer just about searching for information but people now want to share what they are doing with their friends and love to tell them if they find something interesting or useful.

We use video on this website which streamed from either YouTube or Vimeo.

The privacy for these cookies will vary from company to company which is why the specific links have been included.

What we don’t do

  • Collect any personally identifiable information (without your express permission)
  • Collect any sensitive information (without your express permission)
  • Pass data to advertising networks
  • Pass personally identifiable data to third parties

Granting us permission to use cookies

On installation all modern browsers are set to accept cookies in some form or another, with this in mind we have provided a method, in the form of a cookie notice when you arrive at the site, for you to decide whether to Allow or Block cookies. To help you make this decision we advise you through a link in the cookie notice to this page so you can make a better informed choice.

Stopping cookies from websites being saved on your computer

As detailed above, cookies are used on this site to make the site work better. We are committed to using cookies responsibly. However, if you do not want cookies from websites being saved to your computer, you can either choose not to use our site, or configuring your browser to block cookies from the sites you are concerned about. These are the best options for you regarding restricting cookies. 

Most modern browsers will also let you clear your cookies when you close them, this way you get the full use of all website functionality whilst knowing that no cookies will be stored by your browser once it is closed. This would mean you would need to log back in to any online accounts, such as Facebook, Instagram, etc. but would be a good compromise.

Data Protection

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required to do so by law. We will only use your information to provide you with a service. 

Your Right to Be Informed

Below is a summary of how Plato Video Ltd look after your Personal Data and Business Data.

Your Right of Access & Correction

Our clients have always been able to contact us about changes to their business or personal details with a view to updating our records. We feel it is important that the data we hold is correct so as to provide a better service.

If you believe the details we have are incorrect and you wish to have them corrected, please contact us at: play@platovideo.com

Your Right to Erasure

If you want us to delete your personal details, please get in touch with us at the email address above and we will make sure your details are deleted within 30 days of the request being received.

Please be aware that requesting for your data to be deleted whilst a service is being provided would require that service to be cancelled. Any active service still in place would require us to continue processing your personal data, so we will retain your information for as long as needed to fulfil the purpose for which the Personal Data is being held.

We will also be required to retain, by law, certain information for legitimate business purposes, such as VAT and accounting records.

Your Right to Restrict Processing

We use a ‘need to know’ access regime within our business, using passworded accounts to control who can view a customer’s personal data. By doing this only the relevant people involved in a relationship with a client can view their details.

Your Right to Opt In/Out of Marketing Contact

Though we currently do not use direct email marketing, we would always use an opt in process when collecting recipient’s email addresses.  We would also provide recipients with an unsubscribe option in all of our marketing emails, which would automatically remove unsubscribed email addresses form our mail out lists. Be aware that if more than one email address has been subscribed, then each email address will need to be unsubscribed.

If you opt in for marketing content, please be aware that we would only use the data provided and the information we collect to communicate relevant marketing to you. 

Automated Processes

Like many modern businesses we use automated processes which helps us to stay efficient, however when it comes to making some key decisions that impact on our clients and their personal data, we always ask the customer to clarify any relevant data before making final decisions.

By doing this we hope ensure that everything works as expected whilst giving us a better chance of picking up on abnormal practices and concerns, such as those created by fraudulent activity.

Contact Details

If you have any questions, please email: play@platovideo.com